Refund policy

All Sales are final due to the nature of the products. However if you get a defective product in your first 15 days of purchase I will replace it with the same product. 

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, unopened product, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at lovewileypr@gmail.com. Please note that returns will need to be sent to the following address: 745 Central Ave Marion, IA 52302

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lovewileypr@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Must take place within 15 days of reception of order. 

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically get a replacement item. Please remember it can take some time for your exchange to happen.  
If more than 15 business days have passed since we’ve approved your return, please contact us at lovewileypr@gmail.com.